CascadeAnswer is the AI front desk for home-service pros. It answers 24/7, texts back missed calls, and books the job while you're elbow-deep in the last one. Built in Camas, Washington.
Keep your number and your phone. We add smart forwarding so calls you can't take roll to your CascadeAnswer front desk. No apps, no hardware, live in about 2 business days.
A natural-sounding assistant answers 24/7, identifies itself honestly, captures the caller's name, number, address, and problem, handles emergencies by your rules, and books the appointment. Callers who hang up get an instant text back.
Job details hit your phone the moment the call ends. Every week you get a plain-English report: calls answered, jobs booked, revenue saved from voicemail.
"I spent my career in the payments industry working with thousands of small businesses, and the pattern never changed: the phone is where the money is, and voicemail is where it dies. I built CascadeAnswer so the businesses that keep our towns running stop losing jobs to a ringtone." Calvin Riley II, Founder ... Camas, WA
Yes, by design. The assistant identifies itself as your virtual front desk and never pretends to be human. Callers care that they reached a real business that responds fast, and that's exactly what they get.
No. Your number stays yours. We use conditional forwarding, so calls only roll to the AI when you can't answer, or 24/7 if you prefer.
The assistant transfers to you (or whoever you designate) by the rules you set, or takes a detailed message and texts you immediately. Emergencies can ring straight through.
Washington is an all-party consent state, so every call begins with a clear notice. Recording is optional and off by default; transcripts and summaries are yours either way.
No. Month-to-month, cancel anytime, self-serve. If it isn't paying for itself, fire it.